Privacy Policy

Effective date: January 2024

At Pure-Minds ("we", "us", "our"), we understand the importance of privacy, especially in the context of the sensitive nature of counselling services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website pure-minds.co.uk.

1. Information We Collect

a. Personal Information

When you use our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Name
Contact information (such as email address, phone number)
Demographic information (such as age, gender)
Health information relevant to the counselling services provided

b. Non-Personal Information

We may also collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the information we collect for various purposes:

To provide and maintain our service
To notify you about changes to our services
To allow you to participate in interactive features of our website when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our website and services
To monitor the usage of our website
To detect, prevent, and address technical issues

3. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others.

4. Data Security

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Information, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

5. Your Rights

You have the right to access, update, or delete the information we have on you. You can request deletion of your Personal Information by contacting us at james.leverington@pure-minds.co.uk

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: james.leverington@pure-minds.co.uk
By phone number: +447801052657

Pure-Minds - Committed to Your Privacy and Security